We are looking for a NetSuite Administrator to join a rapidly growing SaaS business with an international atmosphere. In this Role you will be part of the Finance organization providing expertise and support in Oracle NetSuite.

With locations in the hearts of Copenhagen, Kolding, Aarhus and Aalborg, we offer you a flexible setup with the possibility to work from one of our locations. As many of your colleagues will be located out of Aalborg, we expect you to be present in Aalborg on a regular basis. No relocation assistance is offered for this position.

What’s in it for you?

• From a position in the Finance Organization, you will work with financial experts, system administrators and technical colleagues across Trackunit.
• A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are moving quickly, so fasten your seat belt and prepare to adjust. Back in 2020 we were 150 employees at Trackunit and we have just passed 450 employees.
• International environment with regular check-ins and social events across teams, departments and borders.
• We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
• Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
• Turning the Tide. At Trackunit, we aim to create and contribute to an inclusive workplace. And this priority starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here. 

Who are you ideally?

• 3+ years’ experience as a NetSuite Administrator.
• 7+ years providing technical support for NetSuite or other Enterprise Business System.
• Experience in connecting NetSuite to internal & external applications such Okta, Salesforce, Databricks, and others, utilizing APIs and EDI.
• Have experience supporting and configuring ZONE Advanced Billing SuiteApp.
• Basic knowledge of SuiteScripts.
• Ability to balance technical skills with business savvy by transforming end-user needs into technical and functional requirements.
• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy.
• Able to work independently with remote supervision.
• A team player with a ‘Can do attitude’ in order to connect with the right people and get things done. Trackunit is a strong network-organization, and we expect that you’re not afraid of connecting with people in the organization that you don’t necessarily know yet.
• English skills at a business level. We are a global organization with international colleagues in and outside of Denmark.

Don't meet every single requirement? No worries - this is what we're looking for ideally, but if you're particularly drawn to this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply.

Primary responsibilities:

• Provide technical support for NetSuite users while documenting the issue, status and resolution.
• Resolve issues with customization, workflows, and scripts, independently or collaboratively with third-party NetSuite Support Vendor
• Be the primary point of contact for resolving EDI issues with our 3rd party EDI service vendor
• Assist users in creating advanced Saved Searches, Dashboard, KPIs and Reports
• Log issues and coordinate issue resolution with our 3rd party NetSuite support partner
• As part of a team, provide system customization, and optimization based on business requirements.
• Contribute to maintaining NetSuite, through system updates, bundle updates as well as monitoring system performance.
• Manage user roles and permissions to ensure users have access to data and tools needed to do their job while keeping focused on maintaining NetSuite security.
• Create and maintain documentation of NetSuite processes, customizations, and configurations.

Our hiring process

Don't waste your time on writing the best possible cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter. 

• Initial phone conversation with a colleague from our People & Talent team to get to know each other a bit better.
• Virtual meet and greet. Meet with you leader, Dana Walsh, Financial Systems Manager and a member of our People and Talent Team.
• Personality-based interview. You will be asked to fill out an online personality assessment using use Hogan prior to the interview. Our Hogan assessment enables us to understand your abilities and how you align with our team culture. Instead of seeking 'appropriate' responses, the priority is to develop a meaningful exchange that illustrates your synergy with the Trackunit team.
• Assignment-specific interview. We want you to get an insight into some of the concrete work tasks or issues related to the role. You will be given a case to prepare prior to the interview. At the interview, you will present the case to Dana Walsh and relevant colleagues from Trackunit, who you’ll work closely with in the job.
• If needed, throughout the process we will obtain references from former employers and do background checks for level specific, if you have not provided these yourself.
• Offer presentation and walk-through. We’re lucky to have you!

Coming Together To Connect Construction 

We’re committed to construction - one of the largest industries in the world. Over the past two decades, Trackunit has been pioneering technological progress within construction. Today, we are not only a leading IoT provider but a thought leader, supporting and shaping the agenda for an entire industry on a global scale.

We believe in taking a people approach in everything we do. Being human-centric is not restricted to our products – it’s a way of life at Trackunit. We’re proud to be a truly global team. Our colleagues get together in hubs spread across the globe, but we embrace the idea of working remotely and in environments that inspire you. Everything we do, we do it to eliminate downtime and build the most useful industry for the world.

The question is: Are you in?